Privacy Policy

Last Updated: April 1, 2025

1. Introduction

Neural AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

2. Information We Collect

We may collect several types of information from and about users of our Services, including:

  • Personal Data: First name, last name, email address, telephone number, and any other information you voluntarily provide.
  • Usage Data: Information about how you use our website, products, and services.
  • Technical Data: Internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our Services.

3. How We Use Your Information

We may use the information we collect about you for various purposes, including to:

  • Provide, maintain, and improve our Services
  • Process and complete transactions, and send related information including transaction confirmations and invoices
  • Send administrative information, such as product or service updates, security alerts, and support and administrative messages
  • Respond to comments, questions, and requests, and provide customer service and support
  • Communicate with you about products, services, offers, promotions, and events, and provide other news or information about Neural AI
  • Monitor and analyze trends, usage, and activities in connection with our Services
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities and protect the rights and property of Neural AI and others
  • Personalize and improve the Services and provide content or features that match user profiles or interests

4. No Data Collection Policy

Neural AI is designed with your privacy as a priority. Our core principles regarding data include:

  • No Collection: We do not collect or store your photos or personal data.
  • Cloud Processing: While processing happens in the cloud using our Neural AI technology, we do not retain any images or data after processing is complete.
  • No Third-Party Sharing: Since we don't collect data, there is no information to share with third parties.
  • Transparent Operations: Our service is designed to enhance your photos while maintaining complete privacy.

5. Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. However, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Services. Any transmission of personal information is at your own risk.

6. Your Choices

You can choose not to provide certain information, but this may limit your ability to use certain features of our Services. You can also opt out of receiving promotional emails from us by following the instructions in those emails. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.

7. Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. If we make material changes to how we treat our users' personal information, we will notify you through a notice on our website or by email. The date the Privacy Policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our website and this Privacy Policy to check for any changes.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us.